How Can We Help?

Find answers to common questions or get in touch with our team.

Support and Public Information

What is NORTH?+

NORTH is an AI Life Operating System for planning a day, focusing on priorities, organizing information you choose to track, and noticing progress. It is not a life coach, therapist, or financial advisor.

Where is NORTH available?+

NORTH is currently available through the Apple App Store. We do not list an Android download until a live Google Play listing is verified.

What is the 1-3-5 system?+

The 1-3-5 system is a simple planning framework: one Big Thing, three supporting tasks, and five quick wins. It is a planning structure, not a guarantee of results.

What is Safe Number?+

Safe Number is a money-organization feature. It does not provide individualized financial, tax, investment, lending, insurance, legal, debt, or credit advice. For guidance tailored to your circumstances, consult a qualified professional.

Where can I see current app price or trial terms?+

Current app purchase and trial terms, where offered, are presented by Apple on the App Store purchase screen. NORTH does not publish a separate web checkout in Phase 1.

How do I cancel or request an iOS refund?+

Manage an iOS subscription through your Apple ID subscription settings. Apple handles refund requests under its policies; visit reportaproblem.apple.com to start a request.

What languages are available on this website?+

The public website and NORTH Library launch in English. NORTH will publish additional web languages only after their product pages, support, legal content, delivery, and visual review are complete.

Still Need Help?

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Email Support

Tell us what you need help with, your device type, and the app version if relevant.

support@yournorth.app
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Community & Feedback

Share ideas, report bugs, or connect with other NORTH users. Your feedback shapes the next version.

Send Feedback

Ready to Find Your North?

Explore NORTH on the App Store. Current purchase and trial terms, where offered, are shown by Apple.